The AA case study

The requirement Our solution

The AA approached MPM to help them take a product idea from a mock-up to a real product. The idea would enable a patrol motorcycle to be sent instead of a truck and would mean damaged valves could be repaired at the roadside.

It was an important development for them as flat tyres at the roadside cause a particular problem for The AA – often tying up both a patrol vehicle and a transporter! The issue is that many modern vehicles don’t carry spare tyres – they instead rely on run-flat technology to temporarily inflate the tyre sufficiently to get it to a garage. In the first instance a patrol vehicle is dispatched to inflate the tyre – but, if the tyre valve is damaged, missing, leaking or broken, there’s nothing they can do. At that point, they have to call a transporter to recover the vehicle. That’s two vehicles just to fix a flat tyre – vehicles that could be better utilised elsewhere and incur additional costs that everyone would prefer to avoid.

Together with the team at The AA, we developed a unique flat valve extension. Everything fits into the panniers on a patrol motorcycle and enables the engineer to repair the valve and inflate the tyre at the roadside. The car can then drive to a tyre fitters.

The system works well for AA members who’ve suffered a flat tyre – motorcycle patrols can get to them rapidly and there’s rarely a need to wait for a recovery vehicle. For the AA it means they can send their patrol vans and recovery vehicles to where they’re most needed.

The requirement

The AA approached MPM to help them take a product idea from a mock-up to a real product. The idea would enable a patrol motorcycle to be sent instead of a truck and would mean damaged valves could be repaired at the roadside.

It was an important development for them as flat tyres at the roadside cause a particular problem for The AA – often tying up both a patrol vehicle and a transporter! The issue is that many modern vehicles don’t carry spare tyres – they instead rely on run-flat technology to temporarily inflate the tyre sufficiently to get it to a garage. In the first instance a patrol vehicle is dispatched to inflate the tyre – but, if the tyre valve is damaged, missing, leaking or broken, there’s nothing they can do. At that point, they have to call a transporter to recover the vehicle. That’s two vehicles just to fix a flat tyre – vehicles that could be better utilised elsewhere and incur additional costs that everyone would prefer to avoid.

Our solution

Together with the team at The AA, we developed a unique flat valve extension. Everything fits into the panniers on a patrol motorcycle and enables the engineer to repair the valve and inflate the tyre at the roadside. The car can then drive to a tyre fitters.

The system works well for AA members who’ve suffered a flat tyre – motorcycle patrols can get to them rapidly and there’s rarely a need to wait for a recovery vehicle. For the AA it means they can send their patrol vans and recovery vehicles to where they’re most needed.